Terms of Service
Lawn Mowing Policy
Mowing Service is an as agreed and scheduled service (Weekly or biweekly). Your pricing quoted was based off of continual service. Our weekly service starts the 3rd week of March and continues through the end of October. This is the typical growing season in Missouri. We can typically service before and after these dates if needed. You will have a regularly scheduled mowing day. We do not call ahead. We cannot accept keys to open and lock gates. We ask that all gates remain unlocked on the days that we come to cut. We do not offer refunds for partially cut grass due to gates being locked.
In the event of rain, your regularly scheduled day be moved back a day. If you have an email address on file, an email will be send notifying you of the schedule change. The later in the week your scheduled day is to be cut, may result in multiple days of delay. Example: You’re scheduled to get cut on Friday and we get rain Monday through Wednesday. Your lawn would not be cut until Monday. It would then be cut again in 5 days in order to maintain a schedule. This type of event happens rarely, maybe once per season, but rain delays are a regular part of this business. We do our best to notify customers of any changes.
Fertilizer and Weed Control
Typical visits are every 6 weeks. We do offer free return visits for broadleaf weeds during the growing season. Weed Control and Fertilization service runs from March to November. We offer 24hr notification for this service. Please advise if this is needed.
All payments are to be made by credit card on file. We use Blu pay as a credit card processor. We are PCI compliant and undergo multiple security audits every year. You will receive a credit card receipt along with an invoice though email. Denied credit cards will not be charged any fees if remedied within one week of service date, thereafter a $5 per week charge may be assessed to any unpaid balances. All balances over 30 days past due are subject to a finance charge of 2% per month. Customer agrees to pay all expenses involved in our collection efforts.
All cancellations are to be made in writing via email or customer portal. A 30 day notice is required for all cancellations. We take our business relationships very seriously that we have made with the many hundreds of customers that we currently have. If you have a service issue PLEASE bring it to our attention as soon as possible so we can fix the issue.